Privacy policy statement

Your privacy and data security matter

Introduction to privacy practices

aelavorique is committed to protecting your personal information and complying with Australian privacy law, GDPR, and CCPA standards.

This policy details how we collect, use, and store your data when you use our services or visit our website.

Information we collect

We collect personal and non-personal information to provide and improve our services. Data is collected directly from you and automatically through our website.

Information you provide directly

  • Contact details you enter when making an enquiry.
  • Information shared during consultations or correspondence.
  • Preferences you indicate through our website.
  • Feedback or survey responses you submit.
  • Other details as provided by you voluntarily.

Information collected automatically

  • Device type and operating system used to access our site.
  • Browser type and version for compatibility.
  • IP address and approximate location.
  • Site usage statistics and session data.
  • Cookies and similar technologies for analytics.

How we use your data

Your data is used to deliver services, enhance your experience, and maintain website security. We do not sell your information to third parties.

  • Responding to enquiries and requests.
  • Providing consultations and support.
  • Improving website functionality and content.
  • Ensuring privacy and data security.
  • Complying with legal obligations.
  • Managing communications with you.
  • Analysing service performance and trends.

Our commitment: We implement strict technical and organisational measures to protect your information against unauthorised access or misuse.

Sharing your information

We only share your data with trusted service providers where necessary, or as required by law. Your information is never sold.

Service providers

Any third parties we engage are contractually required to maintain data confidentiality and comply with privacy standards.

Legal obligations

We may disclose information if required by law or regulatory authorities.

Anonymous statistics

We may use aggregated, anonymised data for analysis and reporting.

Your privacy rights

You have rights to access, correct, or request deletion of your data, as well as restrict or object to processing in certain circumstances.

  • Request access to your personal data.
  • Request correction of inaccurate data.
  • Request deletion where applicable.
  • Request transfer of your data.
  • Object to certain types of processing.
  • Request restriction of data processing.

Contact us if you wish to exercise your privacy rights or have questions about our data practices.

How we protect your data

We use both technical and organisational safeguards to secure your data from unauthorised access, loss, or misuse.

Technical safeguards

  • Encrypted data transmission and storage.
  • Regular security audits and monitoring.
  • Access controls and authentication.
  • Continuous software updates.

Organisational safeguards

  • Staff training on privacy protocols.
  • Limited data access by role.
  • Confidentiality agreements in place.
  • Clear data handling procedures.

How long we keep your data

Personal data is retained only as long as necessary for our services, legal requirements, or your requests.

  • Kept while your account is active.
  • Retained for service improvement.
  • Stored as long as legally required.
  • Held per legal and regulatory needs.
  • Kept until you opt out or request deletion.

You can request deletion of your data at any time.

International data transfers

If data is transferred outside Australia, appropriate safeguards are in place to protect your privacy.

  • Standard contractual clauses with providers.
  • Transfers only to countries with adequate protections.
  • Regular review of compliance measures.
  • Clear data processing agreements.

Cookies and tracking

We use cookies to enhance site experience, analyse usage, and remember preferences. You can manage cookies via your browser settings.

Types of cookies used

  • Support basic site operation and security.
  • Help us understand site usage patterns.
  • Remember your choices and preferences.
  • Enable advanced features as needed.

You can control cookie preferences through your browser.

Changes to this privacy policy

We may update this policy to reflect new laws or changes in our practices. Please check regularly for updates.

  • Updates posted on our website.
  • Direct notification where required.
  • Notices in service communications.
  • Updated policy version provided.

Continued use of our services implies acceptance of changes.

Contact about privacy

Get in touch for questions or concerns about privacy practices.

aelavorique

265 King Street, Newcastle, NSW 2300 Australia

Phone: +61-3-3524-9655

Email: content@aelavorique.com

Policy last updated 14 September 2025

Effective from 14 September 2025